8:15 - 8:45 am  |  Opening General Session

Prioritizing Investments in Your Workforce

We will share Lincoln research, both from within and beyond our industry, uncovering two high-leverage investments you can make today to source and nurture your workforce of tomorrow: One, making homecare the career of choice for new pools of talent. And two, mastering the art of flexing to meet current employees where they are, to deliver greater satisfaction and retention.

8:45 - 9:05 am  |  General Session

Valued Employees Drive Business Value

As CEO Andrew Molosky has said, we have two jobs: taking care of patients and taking care of those who do. This mantra shapes Chapters' growth strategy, as the organization has become the nation’s largest not-for-profit advanced illness and hospice organization. The focus on caregivers enables their value-based business model to drive better patient and financial outcomes, and guides the organizational culture and commitment to providing holistic, compassionate care.  

9:05 - 9:30 am  |  General Session

Attracting the Next Generation of Home Care Workforce

We welcome Hadley Vlahos – 32-year-old hospice nurse, TikTok Influencer and NY Times bestselling author – who is modernizing the context of supporting patients through their end-of-life journey. Learn from Hadley what motivates the next generation of caregivers to help you connect with new talent through social and other media.

9:35 - 10:00 am  |  General Session

Meet Them Where They Are: Unlocking  Your Employees' Potential

Leading providers are creating tailored employee experiences, programs, and support that deliver value to match the needs of a dynamic workforce. Do your front-line managers spend enough time each week enhancing culture with their teams?  Are you offering enough training and development for your business and clinical leaders?  Can we leverage clinical resources differently to address the workforce shortage? Hear successful examples from VITAS, The Pennant Group and others.

10:30 am - 11:15 am  |  Keynote

Future of Work

Forward-thinking strategist, author, and respected thought leader Heather McGowan offers inspiration and a clear path of action to transform your organization's approach to your workforce. Supported by decades of research and application by Fortune 500 companies across the world, McGowan emphasizes the opportunity to redesign work to unleash greater human potential than ever before.

1:30 - 2:00 pm  |  General Session

Workforce of the Future: A Call to Action

Monumental shifts start with one step. Take away clear actionable opportunities to build your "Workforce of the Future" based on three case studies: partnering with nursing schools, accessing and integrating new Americans, and using technology to alter your approach to employee flexibility.

2:00 - 2:30 pm  |  General Session

Quick Takes on M&A Rebound

The long-anticipated rebound in home care deal activity is here. To help you plan for what’s coming in 2025, this rapid-fire discussion will poll industry experts on key questions such as valuation forecasts, buyer and seller characteristics, and optimal strategies for long-term gain.

2:30 - 3:00 pm  |  General Session

Post-Election Policy Forecast

As the nation inaugurates a new President in real-time to Home Care 100, we welcome Dr. Steve Landers, new CEO of the National Alliance for Care at Home. Dr. Landers will outline legislative priorities and strategic goals to amplify recognition of the role of home-based care in the health of our aging population.

8:15 - 8:30 am  |  General Session

Research Report: Home-Based Care's Best Value Opportunities

The burning question of the day: Where are the opportunities to get not only fair, but full, value for our services? Lincoln will present its analysis of the landscape of payer and risk-bearing partners available in our sector, and identify top opportunities for high-value relationships. 

8:30 - 8:50 am  |  General Session

Expanding Your Payer Horizons: How Enhabit Allocates Clinical Capacity

The most pressing decision point for home health providers over the past 12-18 months has been determining which patients, referral partners, and payers will have access to their services – and which will not. CEO Barbara Jacobsmeyer outlines Enhabit’s criteria for allocating scarce clinical capacity and expanding their payer portfolio in the MA era.

8:50 - 9:10 am  |  General Session

Inside Track: A Conversation with Kirk Allen of Humana

Hear from the head of Home Solutions at Humana, a leader in Medicare Advantage and one of the preeminent providers of home health care through its CenterWell Home Health unit, on the important role of home-based care in delivering value to patients and providers across the healthcare ecosystem.

10:30 - 11:05 am  |  Concurrent Sessions

The Third Rail: Electrifying Your Revenue Engine for Value-Based Future

Corporate capabilities in our sector have historically skewed operational and focused on two traditional “rails” – the back office and business development. This legacy engine needs urgent updating. We will outline the design of a new “third rail” of revenue generation for electrifying your product and contract development and elevating your value in the healthcare hierarchy. 

The TEAM Model: Opportunity Assessment Workshop

TEAM appears to offer a can’t-miss strategic opportunity for our space: Create value for your hospital referral partners and potentially share in the value created by doing what you do best (Put me in, coach!). Learn how to maximize your role as a TEAM collaborator as we share an initial opportunity assessment for our sector and workshop that assessment with session attendees.

The Original Value Play (Hint: It's Operational Efficiency)

Executives agree there’s still plenty of room to innovate our legacy operating models to reduce expense and create value. Two providers share their approaches to optimizing core business lines: 

• HarmonyCares will discuss their five key levers to cost reduction: workflow, logistics, discipline utilization, vendor management, and administrative and corporate overhead. 

• Croix Hospice will share how they eliminate administrative burden for field staff and centralize data analysis for branch managers to allow everyone in the enterprise to focus on what matters. 

Value-Based Contracting's Common Denominator: Personal Care Services

Through its unique line-of-sight into patient health via trusted family relationships, personal care is emerging as the foundational service for both longitudinal and value-based care models. Learn the keys to making value-based contracts work across Medicare.

1:00 - 2:00 pm  |  General Session

Two Futures: Payers Weight In on Home Care's Value

As providers in our sector organize around two potential futures – one rooted in value-based expectations and another in established volume-based, fee-for-service care – we ask payers and other risk-bearing entities to weigh in: Should home-based care present itself as a pay-for-service widget to be plugged in as needed, or can our sector do a better job demonstrating its broader value proposition to payers? An array of payers and risk-bearing entities will consider these questions. 

8:15 - 9:25 am  |  General Session

Closing the Gap: Reimagining the EMR Industry Roadmap

As tech leaders across the industry strive to fulfill their strategic priorities, data integration and EMR interoperability challenges have led to workarounds, inefficient workflows, and dissatisfaction from end users. We will enunciate a collective vision of providers’ desired capabilities based on extensive industry conversations, then hear directly from leading voices in the EMR partner community about how they intend to address these needs. 

9:25 - 10:30 am  |  General Session

Home Care 100 Inaugural Innovators Bowl: Virtual Caregiving

It’s Bowl season! In this spirit, we’ve identified five of the most promising emerging solution innovators who will take to the arena and give us their best shot. We’ll start by sharing a breakdown of the complex Virtual Caregiving landscape, followed by back-to-back pitches from a variety of solution companies. We will award the first-ever Lincoln cups to selected solutions.