8:10 - 8:20 am  |  Opening General Sessions

The Data Imperative: From Insight to Impact

We are at a critical juncture for enlisting the full spectrum of stakeholders – patients, clients, and families, payers, partners, and policy makers – as true believers in the impact of home-based care. To meet escalating systemic expectations, we must be able to demonstrate data-driven outcomes that create superior value for a healthcare system. With this as a backdrop, we’ll kick off our 2026 programming by sharing a comprehensive pathway for translating the myriad of data points at our disposal to compelling offerings that demonstrate and communicate clearcut stakeholder value.

8:30 - 9:15 am  |  General Session

What Our Care Recipients Really Want

Behind every statistic is a story. In this powerful session, patients, private-pay clients, and family caregivers share heartfelt video reflections on what truly matters in their care. Discover what builds trust, brings comfort, and makes a lasting impact—along with what’s often overlooked. This isn’t about data—it’s about human connection. Leave inspired to reimagine care with deeper compassion and purpose.

9:15 - 10:00 am  |  General Session

Intelligent Home Care: What Is It and How Do We Get There?

Home-based care aspires to be the highest value solution for an overburdened system. However, what the system truly needs from our sector –an unmatched level of connected, reliable, and personalized care – has largely yet to be realized. This session will define the promise of Intelligent Home Care for patients, clients, family members, and the healthcare ecosystem as a whole, and outline critical initiatives and next steps for achieving this promise.

1:00 - 2:00 pm  |  General Session

Messaging Our Message: Turning Data into Effective Advocacy

Effective advocacy consists of three basic elements: what we communicate, how we communicate, and to whom. This afternoon’s policy session will enunciate the most important data points across our government and public relations efforts, articulate the effective messaging of these points, and outline the role of our individual businesses in driving the collective agenda forward. You’ll take home a pocket guide of the essential message, backed by data, to use in your own advocacy efforts.

Part 1: Converting Government Relations to Policy Influence

Home-based care is a massive lever for savings in a healthcare system whose size and scope correlate heavily with the overall economic wellbeing and competitive sustainability of the U.S. To ensure that we communicate our sector’s broad import, we will illustrate key data and messaging points for influencing policy makers. 

Part 2: Mobilizing the Marketplace for our Advocacy Efforts 

We know that  ‘home is the preferred care setting’ and that the market for our message is expanding by the day – so how do we enlist and empower this powerful base of consumer advocates? Public advocacy experts will share leading practices for humanizing and mobilizing our cause at the community level, as well as localizing our impact through the use of data. 

2:15 - 3:00 pm  |  Interactive Sessions

Intelligent Home Care

Let's carry the conversation from the main stage to table talks. Choose an interactive session that builds and delivers on the Intelligent Home Care promise. Limited capacity for each: Pre-registration required and available on a first-come, first served basis.

• Eliminating the Holes in Whole Person Care
  Explore models of delivery, and their accompanying platforms, for comprehensively addressing the full spectrum of a person’s needs at every stage and across time.

• Welcome to the New Show: High Impact, High Reliability
  Discuss how to measure, improve, and sustain reliable results that patients and partners can see and trust by focusing on the alignment of our data platforms with our desired stakeholder impact.
   
• No Gaps, No Guesswork: Seamless Care in Action 
  Consider ideas, processes, and tools for breaking down silos and ensuring that everyone on the care team is coordinated via smoother handoffs, better communication, and more effective teamwork across disciplines.
   
• From Protocol to Personalization: The Data-Driven Experience
  Examine the use of intelligent systems and tools for moving from “what” care is delivered to “how” care is delivered – ensuring that every patient, client and family feels known, respected, and understood.
   
• Delivering a 24/7 Advantage
  Discuss what it takes to provide care that follows patients beyond scheduled visits in the home – care that’s always on, virtual, and doesn’t end when the caregiver leaves. 
   
• Get on the Same Page: Standardized Outcomes Measures for PCS
  We’ll introduce a baseline dashboard of personal care metrics developed by an industry working group and solicit feedback on a uniform set of outcomes measures for our sector.
   
• Behind the Deal: What’s Driving M&A in 2026
  M&A experts highlight what’s driving deals – and what investors are looking for – followed by a no-filter Q&A.

8:00 - 8:15 am  |  General Session

Inside Scoop: Delivering Value to Your Upstream Partners

Partnership is critical for our success and the bar is rising for all of us. We need to make ourselves essential to our partners’ success which will look different going forward. This session will outline the critical levers for each type of partner and challenge your assumptions about what it means to deliver value.

8:15 - 9:00 am  |  General Session

What Your Hospital Partners Really Want (But May Not Tell You)

Hospital leaders face nonstop pressure, but what actually drives their partnership choices often remains hidden. This session will reveal the metrics that matter, the home care capabilities that solve real problems, and which qualities set preferred partners apart. Learn how to speak their language and position your organization as the obvious choice.

9:00 - 9:30 am  |  General Session

Cracking the ACO Code: Forging Stronger Alignment with ACOs and Physicians

ACOs operate in a fundamentally different world than traditional fee-for-service entities, and they need home care partners who will innovate with them and break the mold of the standard visit approach. Hear directly from ACO and Physician group leaders about prioritizing outcomes over volume, prevention over treatment, and long-term relationships over transactional arrangements.

9:30 - 10:00 am  |  General Session

Redefining Relevance: Winning With Emerging Care Models

As new paradigms like Hospital at Home and D-SNPs gain traction, many innovators are sidelining home care, seeing it as optional, or worse, a commodity constrained by legacy models and payment mechanisms. Explore how we can innovate care delivery with new staffing approaches, team coordination, and skill sets to make home care a differentiated, strategic partner. You’ll hear directly from leaders behind these emerging models to learn what they truly need to succeed.

10:45 - 11:45 am  |  Concurrent Sessions

Timeliness of Care: Scheduling and More

Forward-thinking organizations are transforming timeliness of care from a compliance metric into a strategic differentiator.  Discover how smarter scheduling, real-time care collaboration, and proactive communication can all align in order to accelerate your goals around speed to care, patient satisfaction, and improving outcomes.

Your Workforce Use AI. Does Your L&D Strategy?

Your caregivers are already turning to AI: shouldn’t your learning and development strategy be just as smart? This session will showcase how leading providers use AI for personalized, just-in-time training that sticks. From predictive analytics to virtual avatars, discover practical tools you can use now –and get a glimpse of what’s coming next.

Data Dive: Who's Who For the Metrics That Matter 

Keeping home care patients out of the hospital and the ED, and safe at home, is our collective mandate – fueling our “why” as well as how we organize our businesses. You’ll hear from leaders who are consistently delivering strong performance on these and other essential metrics, including the tools, processes, and initiatives that work for them today.

1:00 - 2:00 pm  |  Keynote Speaker

To Be Announced

Details to be announced.