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Navigating Radical Transformation

Charting Your Course

Full program to be announced.

Monday, January 22

Experience as Our True North

The Journey of Business Transformation

Satisfying Home Care “Customers”

  • The Effortless Experience for Clients & Caregivers
  • Modernizing Hospice Relationships with Patients, Families & Physicians
  • Driving the Evolution of Hospital Partnerships & Referrals

The Latest from Washington

Outside Looking In: The Burgeoning Role of CX

Tuesday, January 23

CEO Panel: Implementing Radical Change

The New MA Currency: Prioritizing the Patient Experience

The Drive Towards Home Care Innovation

Strategic Use of Technology to Transform your Business and Optimize “Moments of Care”

Wednesday, January 24

Bringing a New Mindset to Perennial Challenges

Creating Clinical Capacity by Building Your Workforce Pipeline

Creating Exponential Clinician Efficiency Through Live QA and Voice AI