2024 Schedule

The 2025 program will be available in the fall. Follow us on LinkedIn for updates.

Sunday, January 21
Monday, January 22
Tuesday, January 23
Wednesday, January 24
Sunday, January 21
11:00 AM  - 1:00 PM
Welcome Lunch
11:30 AM  - 5:00 PM
Experiences

Shot Gun Executive Golf Tournament

Sonoran Desert Flatwater Rafting

Horseback Riding in the Sonoran Desert

Desert Blazer Tour

Go-Kart Racing

Amazing Race at the Princess

Tequila & Mezcal Tasting & Copita Painting

 

6:00  - 7:30 PM
Welcome Reception
Monday, January 22
7:30  - 8:15 AM
Breakfast
10:05  - 10:45 AM
Break
8:15  - 10:00 AM
Strategy

Consumers as Our True North 

10:45 AM  - 12:25 PM
Sector- Specific Case Studies

"The Key to Home Care Growth: Effortless Experiences"

"Redefine the Hospice Experience"

"Revolutionizing Hospital & Physician Referrals"

 

12:30  - 1:45 PM
Lunch
2:00  - 3:15 PM
Consumer Experience

You Need A Chief Experience Officer

3:30  - 5:00 PM
Speed Meetings
6:30  - 9:30 PM
Copper Canyon Reception & Dinner
8:00  - 9:30 AM
Spouse Breakfast
9:00 AM  - 2:00 PM
Spouse Wildlife World Zoo & Lunch
Tuesday, January 23
9:30  - 10:30 AM
Spouse Books & Bubbles
1:00  - 5:30 PM
Spouse Afternoon at the Pool
12:00  - 1:00 PM
Spouse Lunch
10:05  - 10:50 AM
Wellness Break
7:30  - 8:15 AM
Breakfast
8:15  - 10:05 AM
Leadership

8:15 - 9: 15 AM: CEOs Charting The Course 

9:15 - 10:05 AM The MA Experience & Why It Matters

10:55  - 11:55 AM
New Models

Innovate or Stagnate: Hospices at the Vanguard of Change

11:55 AM  - 12:55 PM
Lunch
1:00  - 2:00 PM
Tech-Driven Innovation

Tech-Driven Innovation: Seize the Care Moment

2:30  - 5:30 PM
Experiences

Outdoor Pickleball

Afternoon at the Princess Pool

Fairmont Scottsdale Princess Spa

Sonoran Hiking

Cupcake Wars!

Food Truck Face-Off

Musical Instrument Museum VIP Tour

6:30  - 10:30 PM
Reception, Dinner & Dueling Piano Bar
8:00  - 9:30 AM
Spouse Breakfast
Wednesday, January 24
7:30  - 8:15 AM
Breakfast
8:15  - 10:00 AM
Innovation: Workforce & Operations

 Creating Clinical Capacity by Building Your Workforce Pipeline

Innovative Approaches for Operations 

10:00  - 10:30 AM
Bringing Transformation Home

Putting It All Together

8:00  - 9:30 AM
Spouse Farewell Breakfast