11:45 am – 4:30 pm

Cattle Drive

Partake in an authentic western cattle drive in the heart of Yavapai Indian Community Land. You’ll work with horseback riders to herd cattle into the corral. Appropriate for all riders.

11:45 am – 5:00 pm

Home Care 100 Executive Golf Tournament

The unrivaled Randy Heckenkemper-designed Champions Course embraces the picturesque Arizona terrain and provides an engaging experience for all skill levels. (Executives Only)

12:00 pm – 4:15 pm

Old Town Scottsdale Group Pedal & Craft Brewery Tour

See Old Town Scottsdale in a new way as you pedal around downtown on a bicycle built for 14. You’ll visit two local craft breweries for private behind the scenes tours, appetizers and tastings.

12:45 pm – 4:30 pm

Desert Jeep Tour

Hop into a four-wheel drive jeep to see some of the most scenic, rugged terrain in the western US.

CEO Panel: Preparing for PDGM

Four CEOs will discuss the implications of the biggest change to home health reimbursement since the arrival of the Prospective Payment System in 2000. They’ll forecast how a shift from a 60- to 30-day episode of care will affect everything from revenue streams and strategic positioning to staffing requirements, therapy services and remote patient monitoring.

Mega Managed Care Deals & Their Impact on Home Care

Recent payer-provider deals — Humana’s purchase of Kindred and Curo and Anthem’s purchase of Aspire — have huge implications. Is this the start of a wave of insurer-home health acquisitions? Will we now see more risk-based contracting across payers? Could providers become payers themselves? And will these payer-provider deals ultimately lead to significant savings?

Personal Care as the Lynchpin of Population Health

Personal care executives will show how non-skilled, in-home services are emerging as a vital component to managing patient populations. They’ll analyze the recent CMS decision to fold personal care into the Medicare Advantage benefit and discuss four strategies for making personal care providers attractive to population health management partners, including: identifying health risks; managing medical records; training caregivers; and building a culture of accountable care.

These rapid-format meetings connect providers with innovative solution partners. You will gain some fresh insights, and perhaps find a valuable new business partner.

Tighter Alignment with Health Systems

Stuck in a preferred network that’s not paying dividends? It could be time to rethink your health system relationship. We’ll explore tightly aligned health system alliances — and joint ventures and exclusivity contracts — including discuss the key factors that differentiate good deals from bad, outcomes, volume, competition, exclusivity and leakage.

Foreign Sourcing of Labor: Micro & Macro Solutions

Is it possible to alleviate your staffing shortages by importing foreign labor? This research project will look at companies both in and outside of healthcare who have successfully imported foreign labor. Will these successful methods work for home care organizations in 2019? What are the pros and cons, and ROI?

In addition, we will look at the issue from a macro-level. While the demand for direct-care workers is steadily growing, the supply of foreign-born labor (who constitute ¼ of this workforce) is actually now tightening under Trump Administration immigration directives. What can be done to amplify advocacy on this issue?

CEO Panel: Hospice Outlook 2019

Three top hospice CEOs will address key questions affecting the business of end-of-life care in 2019 and beyond.

• Quality Reporting: What are best practices in the Hospice Quality Reporting Program (HQRP) and which new measures are coming in 2020?
• Hospice Compare: Is it working, and how can it be improved?
• Hospice MA Carve In: How are forward-thinking providers preparing already?
• Palliative Care Expansion: What new models of palliative care show promise?

Innovating Palliative Care

New palliative models are emerging that deliver chronic care management outside the hospice benefit. This panel will demonstrate the value of pre-emptive pain management within a value-based payment environment, including a review of reimbursement methods, readmissions prevention and impact cost of care.

8 Essential M&A Questions for 2019

M&A Activity in home care has been white hot — for both skilled and non-skilled providers. But will it continue? This near-term forecast will address eight key questions for the coming year, including:

1. Who will be more active, strategic buyers or private equity?
2. Is the appetite for acquisitions versus organic growth changing anyway?
3. How likely are SNFs to start buying up home care in 2019?
4. Will buyers be more interested in geographic concentration or one-off opportunities?
5. How will vertical integration affect activity; is home health buying more personal care or hospice?
6. Will strategic buyers prefer small, under-performing providers, or strong performers?
7. Will health systems acquire or shed more home health businesses?
8. Are more payers emerging as buyers of home health and hospice?

Claim Review Is Back — What You Need to Know About RCD

Home health providers and policy experts will frame out the operational implications of the newly proposed Review Choice Demonstration (RCD) including pre- and post-claim review options, incentives for providers to achieve ‘Gold Standard’ compliance, and thresholds required for a provider to be relieved from routine claim reviews altogether.

Seizing the Adult Day Opportunity

Could the next big thing in ‘home care’ be bricks and mortar? The advent of ridesharing, along with the growing staffing crisis, suggests a future where Adult Day Care could take off as a model of efficiency. The panel will analyze the Adult Day business model and recommend ways for home care providers to get involved.

The Bleeding Edge of Innovation: How VC Views Home Care

Four leading venture capital investors will share their outlook on home-based healthcare services and technology. They’ll describe their investment criteria; their views on government-backed reimbursement; where they see home care vulnerable to disruption; and who they predict will be the next big Ubers of healthcare.

Innovators Spotlight

Trinity at Home: Refining the Virtual Visit

Michigan-based Trinity at Home is scaling a 24/7 virtual nursing care initiative called Home Care Connect, which is preventing avoidable ER visits, decreasing overall 30-day re-admissions, and increasing staffing efficiency and patient satisfaction.

VNA Care: Driving Deep Synergies with ACOs

Boston-based VNA Care is aggressively taking risk and generating high value for one of the largest ACOs in Massachusetts, Atrius Health. VNA Care will describe their specialty programs (including telehealth, pharmacy visits and home assessments) and show how they saved their ACO partner more than $10 million over a 12-month period.

Innovators Spotlight

Sutter Care at Home: Finding a Niche in For-Profit PACE

Sutter at Home has a solution to the capital-intense startup requirements of PACE: a JV with for-profit Welbe Health. Sutter will outline its JV and explain why partnerships with for-profits can help other home health providers get into PACE.

Holiday Retirement: Building a Subscription-Based Care Model

A leading senior living operator is building a home care business called Milo, based on a monthly subscription with three modular services — care, meals and technology. Holiday will describe the novel economics of the model (versus traditional hourly rates) and how it is a more affordable alternative to traditional home care.

Innovators Spotlight

Cantata Senior Living: Sharing Caregivers to Drive Down Costs

A Chicago-based senior living operator is turning to “caresharing” for its growing home care business. The company has initiated 15-minute visits (mostly unscheduled) that eliminate caregiver downtime and enable consumer pricing that is well below traditional home care rates.

Mavencare: Mining Data in the Personal Care Space

A Northeast startup is building a personal care business built on capturing patient data. Founded by physicians, Mavencare trains caregivers to monitor patient health risk (including social determinants) then creates a “real-time community health record.”

Innovators Spotlight

Envoy America: Easing the Burden of Senior Transportation

A Phoenix-based Uber-like transportation service is seeking to close a gap in the healthcare ecosystem by offering accompanied transportation for seniors. Envoy America will discuss its novel ridesharing model and show how home care can move into transportation services.

Papa: Tapping into College-Age Caregivers

A new service in 15 Florida markets is turning the traditional home care model on its head by using college students for on-demand caregiving. Papa will describe their “Grandkids and Seniors” business model, which spans non-skilled services from transportation to companionship.

Unlocking Value Through New Managed Care Contracts

As managed care’s market share keeps rising, home health providers’ average rate keeps dropping, leaving one solution: It’s time to negotiate a different deal. We’ll analyze two creative home health/managed care contracts to show how they deliver value to the payer and in turn better rates for the provider.

Additional Presenters to Be Announced.

Culture & Strategic Change

What makes a great culture? Can you transform a culture from mediocre to great? As we engineer our business models towards value, do we need to think about changing our cultures as well? Lincoln Healthcare Leadership is conducting a study on culture by looking at exemplary organizations across the general economy and also interviewing 20 home care/hospice CEOs to establish a baseline assessment of culture in our sector.

Building a Culture of Innovation ‘The Amazon Way’

When a company like Amazon goes from Internet startup to trillion-dollar market cap in just two decades, it has everyone asking, what’s their secret, and how can I get some? In this keynote presentation, John Rossman, a former executive with a front-row seat during the company’s formative years, explains how a strict adherence to a culture of innovation is the root to Amazon’s phenomenal success. Rossman will share the 14 Leadership Principles that drive every action within the Amazon organization, from “obsess over the customer” to “deliver results”. It’s a message with invaluable, actionable advice for any company intent on building a winning culture.

About John Rossman

Author, advisor and entrepreneur, John Rossman gained his inside knowledge of the Amazon culture by working side-by-side with Jeff Bezos. He has written two books, The Amazon Way: 14 Leadership Principles of the World’s Most Disruptive Company and The Amazon Way on IoT: 10 Principles for Every Leader from the World’s Leading Internet of Things Strategies.

2:15 pm – 5:00 pm

Mountain Biking

Cruise along one of Arizona’s premier mountain bike trails. Ideal for riders of all levels.

2:15 pm – 5:00 pm

Horseback Riding

This leisurely guided tour takes you into the heart of the Sonoran Desert’s beautiful mountain ranges and desert plateaus. Keep your eyes open for wildlife!

2:15 pm – 5:30 pm

Well & Being Spa

Enjoy a 50-minute journey massage or deep cleansing facial.

2:30 pm – 4:30 pm

Culinary Creations 101

Join a Culinary Master for an intimate demonstration of the tricks of the trade! Teams will take what they learned to create — and enjoy — a one-of-a-kind delicious masterpiece of their own.

2:30 pm – 4:45 pm

Desert Hiking

Discover the beauty of the desert with a seasoned mountaineer and naturalist who will describe the flora and fauna along your path. Designed for all fitness levels.

2:30 pm – 5:00 pm

Waste Management Phoenix Open at TPC Stadium Course

Walk the course of one of the most legendary, and best-attended, golf tournaments in the world. You may even be lucky enough to see some pros. Please note, this activity is on your own.

State-of-the-Art Home Care Technology

Home Care 100 has researched leading innovators of new technologies in skilled and non-skilled home-based care. This two-part session will begin with an overview of the most innovative forms of in-home technologies in the United States and abroad, including home security; remote patient monitoring; AI-enabled software; fall prevention; voice; virtual caregiving; medication management; and staffing solutions. Then we’ll showcase three notable healthcare technology companies.

Rendever/Virtual Reality:

This startup brings virtual reality to senior care settings through shared virtual experiences, family connectivity and reminiscence therapy. After successful early beta tests in the senior living sector, Rendever sees home care as the next frontier for VR therapy.

Hexoskin/Sensor-based Wearables:

This division of Carre Technologies broke into the wearables industry in 2012 targeting performance athletics. Since then, its “Smart Shirts” have caught the attention of the healthcare community for their ability to track and share data on heart rate (ECG), breathing, and sleep activity.

Pillo/Voice-enabled Companion Device:

This home-based voice command system is like Amazon’s Alexa on steroids. It has the same AI capability of Alexa, plus a medication dispenser — and the ability to share healthcare information among patient, provider and payer.